Until now, I've used tickets for billing porpuses. My question is: if I have an error which I don't know where it comes from, can I use a ticket including the error I'm getting? Or would that be considered abusive and then I should ask about somewhere else?
Tickets can be used for sales, billing, and technical support. If you submit a ticket including the error message you're receiving, we'll be happy to take a look. It may also help for you to describe any issues you're experiencing. However, please note that we cannot provide in-depth support for plugins or mods.