Best server location for Japan

Discussion in 'Community Support' started by evyse, Feb 19, 2019.

  1. evyse

    evyse New Member

    Feb 19, 2019
    Likes Received:
    I'm in Japan for a while and I selected Netherlands thinking that the path from Japan to Netherlands would have a lower latency than to New York or wherever the other location is.

    Unfortuantely, while I get 140ms to Las Vegas on another server (my own),
    I get 260ms to this Hosthorde server I signed up for.
    THese latency tests were done via tracert without other services running.

    Has anyone else experienced disappointing latencies when using netherlands?
  2. Daniel

    Daniel Active Member
    Staff Member

    May 22, 2014
    Likes Received:
    Just did a basic ping test to Tokyo from our servers (AWS server listed at

    United States: 161ms
    Netherlands: 247ms

    If you'd like, you can order a new server in the USA, and submit a ticket requesting a refund for your Netherlands server (referencing this forum post).

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