Best server location for Japan

Discussion in 'Community Support' started by evyse, Feb 19, 2019.

  1. evyse

    evyse New Member

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    I'm in Japan for a while and I selected Netherlands thinking that the path from Japan to Netherlands would have a lower latency than to New York or wherever the other location is.

    Unfortuantely, while I get 140ms to Las Vegas on another server (my own),
    I get 260ms to this Hosthorde server I signed up for.
    THese latency tests were done via tracert without other services running.

    Has anyone else experienced disappointing latencies when using netherlands?
     
  2. Daniel

    Daniel Active Member
    Staff Member

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    Just did a basic ping test to Tokyo from our servers (AWS 54.64.0.2 server listed at http://ec2-reachability.amazonaws.com)

    United States: 161ms
    Netherlands: 247ms

    If you'd like, you can order a new server in the USA, and submit a ticket requesting a refund for your Netherlands server (referencing this forum post).
     

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