my control panel wont let me log in

Discussion in 'Community Support' started by daimondminner1, Dec 1, 2014.

  1. daimondminner1

    daimondminner1 New Member

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    my control panel wont let me log into it and i try to reset my password and it says this email account cant be found and i try to contact the hosthorde number and it wont let me talk so if i dont get my control panel back i will be doing a refund thanks please help me
     
    #1 daimondminner1, Dec 1, 2014
  2. DtigerCSK

    DtigerCSK Active Member

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    Try contacting support via support ticket if you haven't already.
     
    #2 DtigerCSK, Dec 1, 2014
  3. daimondminner1

    daimondminner1 New Member

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    whats that?
     
    #3 daimondminner1, Dec 1, 2014
  4. DtigerCSK

    DtigerCSK Active Member

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    Login to the client area then hit "Open New Ticket."
     
    #4 DtigerCSK, Dec 1, 2014
  5. daimondminner1

    daimondminner1 New Member

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    howlong will it take for them to contact back?
     
    #5 daimondminner1, Dec 1, 2014
  6. DtigerCSK

    DtigerCSK Active Member

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    Usually within a few hours or less to a (business) day.
     
    #6 DtigerCSK, Dec 1, 2014
  7. daimondminner1

    daimondminner1 New Member

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    it wont let me long in :p
     
    #7 daimondminner1, Dec 1, 2014
  8. daimondminner1

    daimondminner1 New Member

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    it wont let me login omg
     
    #8 daimondminner1, Dec 1, 2014
  9. DtigerCSK

    DtigerCSK Active Member

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    #9 DtigerCSK, Dec 1, 2014
  10. daimondminner1

    daimondminner1 New Member

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    HOW WOULD WE KNOW THEY CONTACTED US BACK
     
    #10 daimondminner1, Dec 2, 2014
  11. DtigerCSK

    DtigerCSK Active Member

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    via Email.
     
    #11 DtigerCSK, Dec 2, 2014
  12. daimondminner1

    daimondminner1 New Member

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    so they would send me a email that i put?
     
    #12 daimondminner1, Dec 2, 2014
  13. daimondminner1

    daimondminner1 New Member

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    i really need my console back because i wanna get some new plugins and what if they cant help me will they give me another server?
     
    #13 daimondminner1, Dec 2, 2014
  14. Captain_Sisko

    Captain_Sisko New Member

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    Your console login is not the same as your client area login, so if you were trying to login with those credentials then it wouldn't let you. But again, just make a support ticket or use the live chat.
     
    #14 Captain_Sisko, Dec 4, 2014
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